Smugblog: Don Macaskill
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Big privacy changes at SmugMug
via SmugBlog: Don MacAskill by Don MacAskill on February 07, 2008
I told you we’d listen.After Philipp brought the issue up, we carefully listened to both our current customers and our potential would-be customers. Our current customers were a mixed bag. Luckily, most didn’t care one way or the other. Of those who did care, many didn’t want this change. But it was clear that lots of potential customers did. And as I said in my initial post,...
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SmugMug & DataPortability.org
via SmugBlog: Don MacAskill by Don MacAskill on January 22, 2008
I’ve been getting a little flack for not joining DataPortability.org and want to set the record straight:SmugMug has believed since the beginning that your photos and metatdata are yours to do with what you will. We view them as being on loan to us for safekeeping, and we take that role very seriously.SmugMug has emailed DataPortability to see about joining, contributing, whatever. No...
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Your private photos are still private.
via SmugBlog: Don MacAskill by Don MacAskill on January 27, 2008
Wow, first time I’ve slept in since our baby was born (Oct 30th, 2007), and this is what I wake up to. Guess I need to stop slacking. First, a chance to strike it rich: I’ll give $1,000 USD to anyone who can get a copy of this photo, or tell me which gallery or account it belongs to. To get paid, you must privately email your findings to SmugMug, including details of how you obtained it...
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SkyNet Lives! (aka EC2 @ SmugMug)
via SmugBlog: Don MacAskill by Don MacAskill on June 02, 2008
Everyone knows that SmugMug is a heavy user of S3, storing well over half a petabyte of data (non-replicated) there. What you may not know is that EC2 provides a core part of our infrastructure, too. Thanks to Amazon, the software and hardware that processes all of your high-resolution photos and high-definition video is totally scalable without any human intervention. And when I say scalable,...
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More on MySQL & Sun
via SmugBlog: Don MacAskill by Don MacAskill on January 15, 2008
Laura Thomson has an interesting post about the MySQL acquisition. And I think it really highlights a fundamental disconnect that some companies built on providing open source applications for enterprises face:Their
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Thoughts on the new IE compatibility switch
via SmugBlog: Don MacAskill by Don MacAskill on January 22, 2008
Over on IEBlog and A List Apart, they detail a new flag for the upcoming IE8 that would enable you to “lock” the browser down to older versions should you be expecting older broken behavior from IE6 or IE7.This is a bad idea. The Safari team has a great write-up about why they think it’s a bad idea, which I agree with, but I also have an additional take: Pages and sites that are likely to...
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Why traditional ‘print’ media is doomed
via SmugBlog: Don MacAskill by Don MacAskill on January 23, 2008
It’s their own fault.Recently, I had the pleasure of being interviewed for a front page story at the LA Times and a feature spread in BusinessWeek. I have a huge amount of respect for both publications, and was honored to be interviewed. And the interviews themselves didn’t disappoint - both reporters were extremely thorough, knowledgeable, and detailed. There were lots of follow-up calls,...
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Delta Airlines has terrible customer service
via SmugBlog: Don MacAskill by Don MacAskill on May 11, 2008
photo by: Local Sports OnlineMy poor little sister just got totally destroyed by awful Delta employees. She was trying to fly cross-country for the first time with her 4 month old baby. Disaster ensued, and Delta totally blew the customer service. Money quote?“I asked [the supervisor] if she cared that I had been treated poorly by Delta employees, and she said if I wanted someone to care, I...
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