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I'm Sorry, But We Didn't Order The "Suck My Dick Fuck Face." [Rude]
via Consumerist by Meg Marco on February 19, 2008
The BBC is reporting that a restaurant owner has apologized to some customers who received the above-pictured bill. ""I couldn't believe it. The bill read 'fish cakes', which one of us had for a starter, and it was written right above it - absolutely disgusting language."We actually booked the table for 8 o' clock in the evening, by the time they had taken our order it was...
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Sharper Image Files Chapter 11, Will Close Half Of Their Stores [Bankruptcy]
via Consumerist by Meg Marco on February 20, 2008
... the seller of $300 electric shavers and $1,999 massage chairs, filed for bankruptcy protection, saying it was running low on cash. The retailer will shed 90 of its 183 stores and is seeking a $60 million loan from Wells Fargo & Co. San Francisco-based Sharper Image plunged as much as 80 percent in Nasdaq trading. ``Sharper Image is in a severe liquidity crisis,'' Rebecca Roedell, ch...
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Man Records Phishing Call [Recordings]
via Consumerist by Chris Walters on February 26, 2008
A man in Virginia who apparently likes to record suspicious phone calls captured a 10-minute talk with the world's clumsiest phisher who called his house trying to get his bank account number. His local news station reports, "Howard says he recorded it because he wanted to help people by putting it on the news." We love this call partly because of the war of accents, with Howard...
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Dunkin' Donuts Suing Its Own Small Franchisees Out Of Existence [Bad Company]
via Consumerist by Chris Walters on May 01, 2008
If your favorite Dunkin' Donuts shop is an individually-owned franchise and not part of a large group of stores, don't grow too attached to it, warns Cindy Gluck, a DD owner in Brooklyn. She claims DD corporate waits patiently for smaller franchisees to make any mistake at all, then strong-arms them out of business at a huge financial loss. The sheer number of lawsuits DD has aimed at...
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Fake, Funny Poncho Ad Causes Outrage, Laughter [Controversy]
via Consumerist by Meg Marco on May 13, 2008
One person's joke is someone else's insult it seems. Reader Nate sent in a photo of a fake poncho ad that ran in the LOLCats themed issue of the Boston-area free magazine Weekly Dig. He thinks the ad is hilarious, but we found at least one complaint from a Weekly Dig reader who thought the fake ad was "misogynist" and that the "potential hilarity was ruined by bad taste and poor...
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Retain 5% More Customers, Reap 35-95% More Profit [Customer Service]
via Consumerist by Ben Popken on January 23, 2008
Did you know that if you keep 5% more of your customers, you will make 35-95% more profit? Those were the findings of a Harvard researcher* when he investigated the financial impact of keeping customers around. The chart above demonstrates how a 5% increase in retention rates increased profit across a variety of industries. The equation is simple: make us stick around (usually by making us...
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Former VP Admits "Enzyte Male Enhancement" Ads Are Complete Fiction [Evil]
via Consumerist by Meg Marco on January 29, 2008
If your BS detector doesn't already go off when you watch commercials for Enzyte "Natural Male Enhancement," then listen to what a former vice president of the company that manufactured the product had to say about it:James Teegarden Jr., the former vice president of operations at Berkeley Premium Nutraceuticals, explained Tuesday in U.S. District Court how he and others at the company made...
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