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How Chinese companies can succeed abroad
via The McKinsey Quarterly by (author unknown) on May 05, 2008
Chinese companies are on the threshold of becoming truly global. Afew--fewer than might be suspected from the headlines--have already passedthrough the door by moving to acquire resources, talent, intellectualproperty, and customers beyond China’s borders. More will follow as thesuccesses accumulate.To succeed abroad, Chinese companies must carefully examine theobstacles they face because of...
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Tech Jargon 927, Business Technology Blog 1
via WSJ.com: Business Technology by (author unknown) on May 07, 2008
Shared by Charlie A small victory in an important war.:Posted by Ben WorthenThe Business Technology Blog scored a minor victory in our war against tech jargon today. Don’t let Buzz write your press releasesLast week, we met with execs from Dell, who were making the rounds to talk about their latest back-office tech equipment and software, which uses technology called “virtualization” that...
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We Interview the World’s First Spammer
via WSJ.com: Business Technology by (author unknown) on April 30, 2008
Posted by Ben WorthenGary Thuerk is the man most-widely credited as the father of spam, the unsolicited emails that now account for an estimated 90% of electronic messages sent. Gary Thuerk loves spamThirty-years ago this Saturday, Thuerk sent what’s believed to be the first such message — an invitation to an open house for a new computer — to around 400 of the 2600 or so people who had...
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McKinsey surveys the new software landscape
via Rough Type: Nicholas Carr's Blog by (author unknown) on April 29, 2008
A new study, to be released today by McKinsey & Company, reveals in some of the clearest terms yet the sea change that is under way in business software. The consulting firm surveyed more than 850 corporate software buyers, from firms of all sizes, and found that software-as-a-service is rapidly "becoming mainstream," with three-quarters of software buyers saying they are "favorably disposed to...
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Astroturf: Fake Bloggers, Go Directly To Jail!
via Churbuck.com by David Churbuck on April 28, 2008
Astroturf: Fake Bloggers, Go Directly To Jail!Fester points to Gawker:“..the UK is about to make it a crime for companies to misrepresent themselves as consumers in their online marketing. That means, for example, that a company setting up a fake blog to hype its own products could be prosecuted, fined, and jailed. Free speech? Whatever. This is an awesome development. And bloggers can be...
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Does Your Boss Own Your Relationships?
via WSJ.com: Business Technology by (author unknown) on April 21, 2008
Posted by Ben WorthenMost workers know that the information they collect and create on the job belongs to their employers. But what about the professional relationships they build?Look out Luke and Bo. The boss is after your relationships!Businesses are increasingly turning to software that searches through employees’ emails and calendars to determine not just what relationships they have, but...
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New Balance - Customer Service As It Should Be!
via B.L. Ochman's weblog: Internet marketing strategy, social media trends, news and commentary. by BL Ochman on April 22, 2008
I've long believed that the executives of a company should be the ones who answer the customer service phone rather than minimum wage employees with no power to actually solve a problem. And, since I ran a company called Rent-a-Kvetch in the 1980s, handling complaints for customers who'd been wronged, I know a thing or two about how to reach executives. In this case, I spoke to John...
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Does Your Company Have a Blogging Policy?
via Churbuck.com by David Churbuck on March 26, 2008
... in dictating what an employee blogs about on a personal blog, given the company’s name is never mentioned?”I say no way. No authority. If an employee wants to blog about some heinous activity or state some very radical opinions that is entirely their free right to express those opinions as their own. I do believe a company has a right to request that an employee blogger not blog abou...
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Are CIOs Losing Influence?
via WSJ.com: Business Technology by (author unknown) on March 26, 2008
Posted by Ben WorthenCorporate-technology heads are becoming less strategic to their organizations. And it looks like they’re not going to stand for it. CIOs may need theseThat’s according to a new survey of over 650 chief information officers by the staffing company Harvey Nash. Only 62% of CIOs said that their role was becoming more strategic, according to the survey. That’s not so bad on...
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